FAQ

There are a lot of factors to consider when purchasing a new wetsuit, such as warmth, comfort, flexibility, and durability. Overall performance can be significantly lowered by a bad fit.

Wearing our custom-fit wetsuits puts less stress on the seams and materials, extending the life of the wetsuit. A tailored wetsuit also creates a distraction-free experience that elevates your comfort and performance in the water. With a perfect fitting wetsuit, you will be able to explore longer and switch out your wetsuit less.

We ditched the assembly line and instead have our expert craftsmen carefully construct your wetsuit to perfection. Each wetsuit is hand built and treated with individual care.

Each construction process is monitored to ensure that every cut, seam, and stitch is carefully executed with the utmost integrity. Our quality control team reviews every single wetsuit to make sure they meet the high-quality standard that we set.

We choose and source the best materials, design our own wetsuits, and build each wetsuit specifically for the customer.

We stand behind everything we build. If for any reason the wetsuit does not fit, we will alter, remake and work with you to make sure your 7TILL8 wetsuit fits the way it should.

Our proprietary technology creates patterns using precise mathematical formulas to perfectly match your measurements.

Our video tutorial will teach you how to measure the different points on your body. Submit as you go and one of our pattern makers will review your measurements to make sure there are no errors. Don’t worry; we always reach out to the customer if we see a mistake.

If for any reason the wetsuit does not fit, we will alter, remake and work with you to make sure your 7TILL8 wetsuit fits the way it should.

You may submit measurements for your wetsuit either before or after purchasing. You will need to create an account and follow the instructions shown here. 

Video instructions will teach you how to measure 12 different points on your body. Submit as you go and one of our pattern makers will review your measurements to make sure there are no errors. Don’t worry; we always reach out to the customer if we see a mistake.

Please note that measurements must be submitted within 7 days of purchase to receive wetsuit within 4 weeks.  

What you will need to measure:
1. Measuring tape (email info@7till8.com for a free one)
2. Ruler or Straightedge
3. Another person to help measure
4. Thin shorts and tight fitting t-shirt

Tips on measuring:
1. Relax, breathe normally and look straight ahead when getting measured.
2. Create tension. No need to tighten the measuring tape so much for the skin to be folding out the sides, but tight enough so it does not droop.
3. Repeat the measurement a few times to make sure accurate measurements are placed.

Yamamoto is a premium limestone based neoprene made in Japan. Sustainably sourced and manufactured, Yamamoto is 99.7% water impermeable, making it the lightest, warmest, and fastest drying neoprene on the market. The premium material is super soft, warm, and durable, a perfect compliment to our BOOST line.

For wetsuit showing appointments, please contact us at info@7TILL8.com and we will be more than happy to show you our product line at our store at 14710 S. Maple Avenue, Gardena, CA 90248.

Sample neoprene swatch packs are also available free of charge. Ask for one at info@7TILL8.com.

Yes. Please send inquiries to info@7TILL8.com

We process and ship all wetsuit orders within 4 weeks, unless otherwise noted.

Every 7TILL8 wetsuit includes free US shipping via USPS or UPS. An additional $50 is required for international shipping. We are unable to ship to PO boxes.

No, it only covers the cost of delivery. Please contact your local customs office to obtain the duties and taxes rate for your country

No. Please contact your local customs office to obtain the duties and taxes rate for your country

Currently, it takes 4 weeks to process and ship your order, so we cannot expedite orders. Please contact info@7TILL8.com or call (310)283-9440 with any questions.

We ship globally to any destination. Tariff and tax rates will apply, but due to fluctuations in these charges, we are unable to include them in the price of shipping. Please check with your local customs office for these charges and contact us if you need any help.

Please contact us at info@7TILL8.com and we will help you resolve the issue with your local customs office.

If you need to change your shipping address, please contact us at info@7TILL8.com.

1. Rinse thoroughly in fresh water after use to wash away any sand or debris.
2. Fold at the waist and hang dry out of direct sun.
3. When dry, store away in cool shaded area away from direct sun.
4. Repeat after each session to extend the life of your wetsuit.

We stand behind everything we build. If for any reason the wetsuit does not fit, we will alter, remake and work with you to make sure your 7TILL8 wetsuit fits the way it should. Please contact info@7TILL8.com to let us know. 

Please note that we do not allow any refunds on custom wetsuits.

We do not offer any refunds on any custom wetsuits, as they are made only for you and cannot be re-sold.

We stand behind everything we build. If for any reason the wetsuit does not fit, we will alter, remake and work with you to make sure your 7TILL8 wetsuit fits the way it should. Please contact info@7TILL8.com to let us know. 

While we will gladly accommodate the fix, shipping charges will apply to send back. 

Ship to:

7TILL8 Repairs and Alterations

14710 S. Maple Ave.
Gardena, CA 90248

Include in your package:

1. Contact information - Name, Email, Telephone Number
2. Order number
3. Detail message on what needs to be corrected or altered. (A customer representative will contact you if more details are needed)
4. Let us know it’s on the way.

We will ship back your wetsuit after completion. Repairs and alterations take approximately 3 weeks to complete. 

Alterations can take up to 3 weeks, but we communicate with you every step of the way. While we will gladly accommodate the fix, shipping charges will apply to send back

You may submit measurements for your wetsuit either before or after purchasing. You will need to create an account and follow the instructions shown here. 

Video instructions will teach you how to measure 12 different points on your body. Submit as you go and one of our pattern makers will review your measurements to make sure there are no errors. Don’t worry; we always reach out to the customer if we see a mistake.

After measurements are submitted through our online portal, the following happens:

Our CAD (Computer Aided Design) software uses your measurements and digitally creates the patterns for your unique wetsuit.

1. Your measurements are checked relative to your weight and height
2. Your wetsuit patterns are cut and then put together by our highly skilled wetsuit builders
3. Once your wetsuit is complete, we check for quality, package it, and ship to your location.

No, our video measurement guide takes you through a step-by-step process that teaches you how to measure. However, help from another person will be needed for critical measurements.

You may submit measurements for your wetsuit either before or after purchasing. You will need to create an account and follow the instructions shown here. 

Video instructions will teach you how to measure 12 different points on your body. Submit as you go and one of our pattern makers will review your measurements to make sure there are no errors. Don’t worry; we always reach out to the customer if we see a mistake.

As long as accurate measurements are submitted, we can create wetsuits for various shapes, sizes, and figures. 

No, only your specific measurements can be managed through your user account.